Laws of Managing a Cleaning or Restoration Company
One of the most important things I had to learn, while managing my cleaning and restoration company, was managing myself, so I could manage others. Following, are a few laws of management …
What Makes a Company Great?
Great companies have many things in common. It’s like they’re using the same play book! By looking at these commonalities, we get clear indication of the basics or foundation of a great company. In turn we can work to develop these same qualities in our business. There are a group of Companies in …
It Takes Six to Stick
While manning a booth at the Houston Home and Garden Show, for my company, Clean as a Whistle, we asked people walking through, “Have you ever had your carpets cleaned? ” About 30 – 35% said they had. Then we asked, “Who did it?” The large majority could not tell us…… “I don’t remember the name.” was the most common response.
How Was Everything?
After eating dinner at a local restaurant, my wife and I walked to the front counter to pay. “How was everything?” the girl asked, with a smile. “Not very good,” I replied. It had taken a long time to get our food and it arrived cold. The girl’s smile disappeared and she …
Dr. Maya Angelou on Carpet Cleaning ?
“People will forget what you said, people will forget what you did but people will never forget how you made them feel.” – Dr. Maya Angelou
You may have heard this quote before. However, it deserves our attention another time. This can apply to how employers …
It Is an Awesome Responsibility
~It may be your last job on Friday, it has been a long week and you want to get home, but for the customer it could be an event of a lifetime.
Can Your Employees Steer the Boat?
Some business owners find themselves like a captain who can never take time off. He hasn’t clearly defined the course the ship will take, so they don’t know where to steer. This business owner/ captain has to
Elements of an Effective Employee Compensation Plan
1) Base Pay – This is where the bulk of your employee’s pay comes from. Experience has shown that it is more effective to have a base pay that compensates for average performance. Adding commissions, bonuses, and perks in addition to the base pay for above average performance does two …
Be a Better Manager
Management of employees is a learned skill. It requires time and effort. The better you are as a manager, the better your company will be. Following, are a few laws of management, that when followed, can …
Years in the Making
Ed York, Jeff Bishop, Lee Pemberton, Claude Blackburn, Lloyd Weaver, Ralph Bloss and others, taught us amazing things. Things that until then, were secrets, like …
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