
One of the most important things I had to learn, while managing my cleaning and restoration company, was managing myself, so I could manage others. Following, are a few laws of management …
Great companies have many things in common. It’s like they’re using the same play book! By looking at these commonalities, we get clear indication of the basics or foundation of a great company. In turn we can work to develop these same qualities in our business. There are a group of Companies in …
While manning a booth at the Houston Home and Garden Show, for my company, Clean as a Whistle, we asked people walking through, “Have you ever had your carpets cleaned? ” About 30 – 35% said they had. Then we asked, “Who did it?” The large majority could not tell us…… “I don’t remember the name.” was the most common response.
After eating dinner at a local restaurant, my wife and I walked to the front counter to pay. “How was everything?” the girl asked, with a smile. “Not very good,” I replied. It had taken a long time to get our food and it arrived cold. The girl’s smile disappeared and she …
“People will forget what you said, people will forget what you did but people will never forget how you made them feel.” – Dr. Maya Angelou
You may have heard this quote before. However, it deserves our attention another time. This can apply to how employers …
~It may be your last job on Friday, it has been a long week and you want to get home, but for the customer it could be an event of a lifetime.
Some business owners find themselves like a captain who can never take time off. He hasn’t clearly defined the course the ship will take, so they don’t know where to steer. This business owner/ captain has to
1) Base Pay – This is where the bulk of your employee’s pay comes from. Experience has shown that it is more effective to have a base pay that compensates for average performance. Adding commissions, bonuses, and perks in addition to the base pay for above average performance does two …
Management of employees is a learned skill. It requires time and effort. The better you are as a manager, the better your company will be. Following, are a few laws of management, that when followed, can …
Ed York, Jeff Bishop, Lee Pemberton, Claude Blackburn, Lloyd Weaver, Ralph Bloss and others, taught us amazing things. Things that until then, were secrets, like …