
Great companies have many things in common. It’s like they’re using the same play book! By looking at these commonalities, we get clear indication of the basics or foundation of a great company. In turn we can work to develop these same qualities in our business. There are a group of Companies in …
After eating dinner at a local restaurant, my wife and I walked to the front counter to pay. “How was everything?” the girl asked, with a smile. “Not very good,” I replied. It had taken a long time to get our food and it arrived cold. The girl’s smile disappeared and she …
This past week some clients came to the Interlink Supply – Las Vegas store for some training on how to use the Spinergy Stone Restoration System. Robert Falzone, who teaches the class, fondly refers to the class as, ‘The World’s Best Free Stone Class…Ever!’.
Robert begins the class by pouring some …
The old saying “Build a better mouse trap and people will beat a path to your door”, may be true……but only if …
We are always told to set ourselves apart from everyone else; to keep in touch with our customers; to do something to ‘Maintain’ our customers and on and on… What can we do?
~It may be your last job on Friday, it has been a long week and you want to get home, but for the customer it could be an event of a lifetime.
Most carpet selections are based on a square yard (or square foot) cost, color and looks. When you make your selection you should first determine how long you want …
What does your jury say about you?
Many studies have been done about what makes juries believe witnesses. While educational degrees and certifications are important , when it’s all said and done, the biggest influence is …
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No commentsWhen presenting the benefits of Maxim Advanced Carpet Protector to clients- I was asked, “Will Maxim Carpet Protector keep pet urine from staining my carpet?” I answered by saying …
First off, some might simply say, ‘Why Should I Care? My name is not Bob Shaw. I clean rugs. I don’t make rugs’
You may never make a Custom Rug like the multiple border rug you can see in the video link below. But, there is real value in knowing about the possibility of ‘How to Do It.’ Let me share a few points that …