Concrete isn’t just concrete anymore
A funny thing happened while we were watching the evolution of floor care coverings. Certainly, stone and ceramic tile continued to gain market share in both the residential and commercial markets. Wood floors, whether they be laminate, engineered, solid or even bamboo are getting lots of press. Area rugs and …
Elements of an Effective Employee Compensation Plan
1) Base Pay – This is where the bulk of your employee’s pay comes from. Experience has shown that it is more effective to have a base pay that compensates for average performance. Adding commissions, bonuses, and perks in addition to the base pay for above average performance does two …
Be a Better Manager
Management of employees is a learned skill. It requires time and effort. The better you are as a manager, the better your company will be. Following, are a few laws of management, that when followed, can …
Skunk Season
Skunk season, the time of year when skunks can be found roaming around the suburbs, taking up dwelling in crawl spaces and occasionally tangling with dogs, people and your customer’s homes.
Years in the Making
Ed York, Jeff Bishop, Lee Pemberton, Claude Blackburn, Lloyd Weaver, Ralph Bloss and others, taught us amazing things. Things that until then, were secrets, like …
CIRI Science Symposium – Your Opportunity to Inject Sanity into the “Green” Discussion
I will be attending the Cleaning Industry Research Institute (CIRI) 2011 Science Symposium next week (April 27-29, 2011) in Atlanta, Georgia, The Symposium is entitled: “The Future of Clean and The Future of Green: Are They Mutually Supportive or Mutually Exclusive?”
CIRI was an idea first shared by several visionary pioneers …
Spot and Stain Removal – on Wet or Dry Carpet?
Synthetic fibers will only absorb so much moisture. Some, like olefin, absorb almost no moisture. When a liquid spotting agent is applied to a saturated fiber following cleaning, what happens? Rather than being absorbed,
Ink, Permanent Marker, Highlighter Stain Removal
Ink consists of three components. The carrier, for example alcohol, holds the other components in suspension but quickly evaporates with exposure to the air. The second ingredient serves as a binder and lubricant. The third part …
A silent, disguised small business killer – procrastination
Procrastination can lead to the death of small business
I have been meaning to write this article for a long time. I just couldn’t seem to find the time to get around to it. That may seem funny, but the truth is we all have procrastinated on business decisions and changes …
How much should I charge?
Probably the most commonly asked question we hear from professional cleaners is “how much should I charge?” While the often quoted answer is “whatever the market will bear” may sound cute, it does not really answer the question. Why? Because within every market; within every service offering; there are several …
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